Privacy Policy

Last Updated: 23-October-2024

At SETNOW, we take the privacy of our users seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile application.

1. Information We Collect

We may collect the following information when you use our website or mobile application:

  • Personal Information: Name, phone number, and delivery address.
  • Order Information: Details about your food orders, including restaurant selection, delivery instructions, and payment method (COD).
  • Device Information: IP address, device type, operating system, and app usage statistics.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your food orders.
  • To improve the performance and functionality of our mobile app and website.
  • To communicate with you about your orders, updates, or promotional offers.
  • To understand user preferences and improve the overall user experience.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Restaurants: To process and deliver your order.
  • Service Providers: To assist in the operation of our website or mobile app (e.g., customer service).
  • Legal Authorities: If required to comply with legal obligations.

4. Data Security

We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. User Rights

You have the right to:

  • Access your personal data.
  • Request correction of any inaccurate data.
  • Request deletion of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend you review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review the updated policy.

9. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will delete such information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [Insert Contact Information].